Important Update: Changes to Production and Shipping Timelines
Dear Valued Customer,
We would like to inform you of some important changes regarding the production and shipping timelines for orders.
Due to the ongoing wildfire in the California area, we regret to inform you that our manufacturing facility will need to relocate and adjust its operational processes. As a result, the production and shipping times for orders placed from January 13, 2025, onwards will be affected.
Specifically, the production time will take approximately 10-14 days, and the estimated delivery time from the date of order will be 25-35 days, depending on the specific circumstances.
We apologize for any inconvenience this may cause and sincerely ask for your understanding. We are committed to doing our best to fulfill your order as quickly as possible while ensuring the products meet the highest quality standards.
If you have any questions or require further assistance, please feel free to contact our customer support team via the email provided.
Thank you for your understanding and continued support during this time!
“We are deeply saddened by the devastating wildfire in California and the impact it has had on countless lives. Our hearts go out to those who have lost loved ones, their homes, and their sense of security during this tragic time. We stand in solidarity with the affected communities and extend our sincerest condolences to the families of the victims. As we navigate these challenging circumstances, we continue to keep everyone in our thoughts and prayers, hoping for strength, healing, and recovery for all those affected.”